1. How can you make a payment for an order?

Users could pay for orders through both credit card and debit card.

2. Is the payment safe enough?

The user’s bank details are entered directly into the bank’s payment platform, to which you are redirected during the purchase process, so we do not store any type of information related to your credit card.

3. Is there the bank charges during the transaction ?

There may be bank charges during the payment process. If the bank charges exceed 5% of the order amount, we will give the refund for the amount exceeding 5%. No refund will be given if the amount of bank charges does not exceed 5% of the order amount.

4. Payment Options:

I. PayPal

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PayPal would be safer and without transaction fee. You can pay with your credit card if you have no PayPal accounts.

The data of your card or bank account will be saved in your PayPal account, so we do not store any information related to your bank details. Payment security will be that offered by the chosen payment platform.

II. Credit Card

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Most of well-known cards like VISA, Master Card, American Express and JCB

Note:

  1. If the payment result “Do Not Honour”, please contact your issuing bank to authorize the transaction and then inform us to deduct payment again.
  2. If payment result shows “High-risk”, it may be caused by different info between that you fill in the order and that submitted to bank. Please check the personal information carefully and resubmit your order once again.
  3. Due to floating exchange rate, tiny disparity of order value may exist. Please note that issuer of your credit card may apply a small charge for handling this transaction.

III. Bank Transfer

Please contact our customer service staff via E-mail address [email protected] if you would like to place orders through direct bank transfer.

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